Symptom | Diagnostic Step & Resolution |
No contest data received (UDP is
disabled) | 1. In JudoNet, verify the correct UDP Send Interface is selected and "Broadcast UDP to Graphics" is checked. 2. Verify that JudoNet is actively receiving information from the scoreboards. 3. Ping CG ↔ JudoNet to verify cabling/IP. 4. Check the Windows Firewall on the Graphics PC to ensure it allows inbound UDP. |
Referee name is missing from the graphic | Ensure referee has been assigned to the specific tatami in the main JudoManager system. |
Sponsor logos (watermarks) have a solid background instead of being transparent | The CasparCG rendering engine requires image files to have an embedded Alpha Channel for transparency. Ensure your sponsor graphics (defined in data.ini as wattermark1, etc.) are saved strictly as 32-bit .PNG files, not .JPG. |
Wrong
contest showing on a mat | Coordinate with the Competition Manager to confirm the scoreboard connection and check the JM Server contest order on their end. |
Lines or
halos rendering around graphics | Press
Windows + R and run sysdm.cpl. Under the Advanced tab, click
Settings inside the Performance section. In the Visual Effects tab list,
uncheck "Smooth edges of screen fonts" (ClearType). Click
Apply and OK to save the fix. |
No NDI
output visible on Video mixer PC | If
your live graphics are missing from the Video mixer PC, first ensure
that the CasparCG program is running only once on your Graphics PC.
Next, open the NDI Studio Monitor application on the Video mixer PC to
verify that the video feed is successfully traveling across the local
network. Finally, check your video mixing software (e.g., vMix or OBS)
to ensure its NDI input settings are properly configured to capture that
specific feed. |